Residential

0845 - For BT residential customers, calls will cost no more than 4p per minute, plus 6p call set-up fee (current at June 2008). The price on non-BT phone lines may be different.

0870 - For BT residential customers, calls will cost no more than 8p per minute, plus 6p call set-up fee (current at June 2008). The price on non-BT phone lines may be different.

0844  811/848 - Call charges vary depending on the number. But for BT residential customers, calls to 0844 811/848 numbers will cost no more than 5p per minute, plus 6p call set-up fee (current at June 2008). The price on non-BT phone lines may be different. Check with your service providers for charges for other 0844 numbers.

Business

0845 - For BT business customers, calls will cost no more than 4p per minute, min call charge 5.9p (current at June 2008). The price on non-BT phone lines may be different.

0870 - For BT business customers, calls will cost no more than 8p per minute, min call charge 5.9p (current at June 2008). The price on non-BT phone lines may be different.

0844 811/848 - For BT business customers, calls will not cost more than 5p per minute, min call charge 5.9p (current at June 2008). The price on non-BT phone lines may be different.

Calls to 0800 numbers and 0500 are free if made from a UK landline.

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor or record phone calls.