Barclays Corporate Social Responsibility report 2002

Welcome to our online corporate social responsibility (CSR) report for 2002. Here, you can find out how we performed during the year in our efforts to invest in our employees, promote equality and diversity, play an active role in the community, combat financial exclusion and manage our environmental impact.

The report has been put together in the light of feedback from customers, employees, investors, analysts, journalists and representatives of community and campaign groups who we asked to comment on our 2001 social and environmental report.

The report has been verified by SGS, a leading independent provider of management systems certification, environmental report verification and ethical auditing.

After you've looked at the report, please let us have your feedback.

Copies of our shorter printed CSR report are available, free of charge, by telephoning 020 7699 4003 quoting document reference 9955173. Alternatively, download a PDF of the printed report.

Audio cassette, Braille and large-print versions of our printed CSR report are available, free of charge, by telephoning the Barclays Information Line on 0800 400 100, via TextDirect if appropriate, or e-mailing a request for your preferred format to disability.issues@barclays.co.uk.