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There are many steps that you can take to ensure that your computer does not become prey to an online fraudster.
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Keep your system and web browser updated
Manufacturers regularly release security patches when weaknesses are discovered in their systems and browsers. Check with your software provider for these updates on a regular basis.
Use a personal firewall and anti-virus software
This can prevent unauthorised access and viruses being downloaded onto your PC when you're on the Internet. See our special offer on software.
Find out about Windows XP firewall settings
Check the padlock symbol and site certificate
Double-click the padlock symbol at the bottom of your browser when you log-in to Barclays Online Banking to ensure the site certificate belongs to Barclays. This will ensure you're not being duped into entering your details on a 'fake' site. How to check the site certificate.
Keep your personal details secret
Never write down or reveal your five-digit passcode or memorable word.
Be extra wary of emails
See our scam email section for all the details.
Check your accounts regularly
If in doubt about any transactions, note the details and report it to the helpdesk immediately on 0845 600 2323*.
Always log-out after using Online Banking
Just select the log-out button and never leave your PC unattended while you're logged in to the service.
We automatically instruct most browsers not to store your personal information in the cache (memory). As this may be affected by the type of browser you use, always clear the cache yourself. Find out how to clear your cache.
For more information and advice, please check the security links section.
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