What are we doing?

The security of our service and keeping your money safe is a primary concern for us. Here's some of the ways we help to protect you and your account information online. Our Online Banking Guarantee is there to provide peace of mind.

Online Banking is hosted on a secure 128-bit encrypted server. 
Encryption converts your information into an encoded format before it is sent over the Internet. 
 
Online Banking logs you out if you haven't used the service for 10 minutes. 
This provides security if you leave your PC and forget to log-out. 
 
The log-in process includes the need to select two letters of your memorable word from the dropdown lists.
This protects against viruses designed to capture keystrokes. Remember, never write down or reveal your security details to anyone. 
 
If you make a number of incorrect attempts to log-in, we will disable your access.
This is to stop fraudsters repeatedly trying to get into your account. Please click on the forgotten log-in details link on the Online Banking log-in page for information on how you can get back online.

To find out more about online security, check the following:
Expert advice from Get Safe Online
What you can do when using Online Banking
Latest alerts and advice from Banksafe Online
Microsoft security tips

All of the external sites you can reach through the Barclays web site are here to help you. However, we must tell you that we accept no responsibility or liability for the content, accuracy or availability of any external site you may encounter.

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