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We're only a phone call away
To find out more or apply for a product or service, you can find the right phone number here. They're listed alphabetically by service. If you're an existing client, you can also call your branch - the number's on your statement - or contact your Premier Manager. Please read important info about our phone numbers and call charges.
New clients
To join Premier please contact us to arrange an appointment with a Premier Manager.
|
 |
| Join Premier |
0800 051 6192 |
Open 24 hours a day, seven days a week.
 We can call you back |
|
| |
| Existing clients |
| |
| Product or service |
Phone number |
Information & opening hours |
|
| A |
|
All general account or
product enquiries |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours a day, seven days a week. |
|
| Accessible services |
0800 400 100
(Select option 3) |
For information on products and services in Braille, large print or audio tapes. Order brochures via our accessible services website. |
|
| B |
|
| Barclaycard |
| To apply |
Premier Telephone Banking
0845 850 1000 or contact your Premier Manager |
Open 24 hours a day, seven days a week. |
| Customer services and emergency card replacement |
0845 300 2670 |
Open 24 hours a day, seven days a week. |
|
| Branches |
0800 400 100
(Select option 3) |
For locations, phone numbers, opening hours and disability access information.
Monday to Sunday 7am-11pm.
Use our branch locator |
|
| C |
|
| Cardholder Protection |
| For information and to register. |
0844 848 2916 |
Open 24 hours, seven days a week.; |
Report lost or stolen cards.
(Existing customers) |
0808 100 6667
(Outside the UK dial
+44 1904 544 666) |
Open 24 hours, seven days a week. UK calls are free. You can reverse charge outside the UK. |
|
| Cash machines |
0800 400 100
(Select option 1)
|
Monday to Sunday 8am-11pm, alternatively use our cash machine locator.
|
|
Current accounts -
Premier Life Bank Account |
| For questions on your existing account or to open a new one. |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours, seven days a week. |
|
| F |
|
| Financial advice |
| To book an appointment with a Barclays financial Planning Manager first contact Premier Telephone Banking or your Premier Manager. |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours, seven days a week. |
|
| Fraud |
| To contact us if you believe your account has been fraudulently used. |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours, seven days a week.
Scam emails. Find out more about scam emails and how to report them.
|
|
| I |
|
| Insurance |
| Car insurance |
To apply: 0800 015 6585
(please quote INT)
To claim: 0845 300 3657 |
Get a quote online
Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm. |
| Health cover |
To apply: 0800 316 2825
To claim: 0845 677 0089
|
Get a quote online
Monday to Friday 8am-8pm and Saturday 9am-4pm. |
| Finer home insurance |
To apply: 0800 051 1663
To claim: 0800 051 0695
|
Monday to Friday 7am-10pm and Saturday 8am-12pm. |
| Travel insurance |
To apply: 0800 015 4751
(please quote INT)
To claim: 0800 068 8188
|
Get a quote online
Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm. |
|
| Interest rates |
| Premier Bank Account rates & charges |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours a day, seven days a week.
Premier Bank Account rates & charges
|
| Savings interest rates |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours a day, seven days a week.
Savings interest rates
|
| Mortgage interest rates |
0845 678 9998 |
Monday to Friday 9am-8pm and Saturday 9am-2pm.
Mortgage interest rates
|
|
| International Banking |
+44 (0)1624 684 316
See our International Banking and Offshore Investments site. |
|
| L |
|
| Loans |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours a day, seven days a week. |
|
Lost and stolen
Barclays bank cards |
01604 230 230
(outside the UK dial +44 1604 230 230) |
Open 24 hours, seven days a week. |
|
| M |
|
| Mortgages |
| For new mortgage sales, speak to your Premier Manager or call us |
0845 678 9998
or Textphone: 0800 169 6029 |
Monday to Friday 9am-8pm and
Saturday 9am-2pm. |
| For general mortgage enquiries about an existing mortgage |
0800 022 4022 |
Monday to Friday 8.30am-5.30pm and
Saturday 9am - 1pm
|
|
| O |
|
| Online Banking Helpdesk |
| If you've forgotten your log-in details (passcode, membership number, memorable word) |
|
Re-set your log-in details online |
| To register if you have a current account and Connect/VISA Electron card |
|
Register online for Online Banking |
| To register without a Connect card or if you're an existing user needing help |
0845 600 2323
(outside the UK dial
+44 247 684 2063) |
Monday to Sunday 7am-11pm. |
|
| Overdrafts |
| Premier Telephone Banking |
0845 850 1000 |
Open 24 hours a day, 7 days a week. |
| Existing customers can also apply in Online Banking |
|
Log-in to apply for an overdraft |
|
| P |
|
Premier Managers
Open 24 hours a day, 7 days a week. |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours a day, 7 days a week. |
| Premier Telephone Banking (calling from outside the UK) |
+44 (0)161 869 8012 |
Open 24 hours a day, 7 days a week. |
|
| S |
|
| Savings and investments, including financial planning |
Premier Telephone Banking
0845 850 1000 |
Open 24 hours a day, seven days a week. |
| Barclays Stockbrokers |
| Stocks and shares, Sharedeal Plus, advisory service |
0845 777 6776 |
Monday to Friday 8am-6pm and Saturday 9am-1pm. |
Online Sharedealing
For problems registering |
0845 609 0039 |
Apply for online sharedealing
Monday to Thursday 8am-7.30pm, Friday 8am-6pm and Saturday 9am-1pm. |
|
| T |
|
Travel insurance
|
0800 015 4751
(quote INT)
|
Get a quote online
Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm. |
| Travel money & travellers cheques |
0845 600 80 90
(Select option 3) |
Monday to Friday 8am-8pm and Saturday 9am-5pm.
You can also apply online |
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| |
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Important information about our phone numbers and call charges
The Textphone numbers quoted are for use by hearing impaired customers who have access to a Textphone or Minicom. Where no Textphone number is listed, you can call us using TextDirect.
To maintain a quality service, we may monitor or record phone calls. The following is a guide to call charges from landlines within the UK: Call charges info.
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