| Product or service |
Phone number |
Information & opening hours |
 |
| A |
 |
| Accessible services |
0800 400 100
(Select option 3) |
For information on products and services in Braille, large print or audio tapes. Order brochures via our accessible services website. |
 |
| B |
 |
| Barclaycard |
Customer services for existing customers.
|
0844 811 9111 |
Lines open 24 hours, seven days a week.
|
| For information and to apply |
0845 766 0758 |
Lines open Monday to Friday 8am-8pm and Saturday 8am-2pm.
|
| Deaf helpline (Minicom) |
0800 587 2104
|
Lines open 24 hours, seven days a week. |
| Barclaycard Internet Banking |
0844 556 0105
(Outside the UK dial
+44 1642 332 308)
|
Lines open Monday to Friday 8am-10pm,
Saturday 10am-6pm, Sunday 11am-7pm.
|
 |
| Branches |
0800 400 100
(Select option 3) |
For locations, phone numbers, opening hours and disability access information.
Lines open Monday to Sunday 7am-11pm.
Use our branch locator
|
 |
| C |
 |
| Cardholder Protection |
For information and to register
|
0870 848 2916
|
Lines open 24 hours, seven days a week.
|
Report lost or stolen cards
(Existing customers)
|
0808 100 6667
(Outside the UK dial
+44 1904 544 666)
|
Lines open 24 hours, seven days a week.
UK calls are free. You can reverse charge outside the UK.
|
 |
| Cash machines |
0800 400 100
(Select option 1)
|
Lines open Monday to Sunday 8am-11pm, alternatively use our cash machine locator.
|
 |
| Current accounts |
| Existing customers - general enquiries and account servicing through our Telephone Banking service (please register for this first). |
08457 555555 (outside the UK dial
+44 24 7684 2100) |
24-hour push button service.
Talk to an adviser Monday to Sunday 7am-11pm.
To register for Telephone Banking, call the number at the top of your statement. Lines open Monday to Sunday 7am-11pm.
|
| Helpline for First Additions account holders |
0845 600 7722 |
These helplines are only available to account holder of First Additions, Additions, or Additions Plus |
| Helpline for Additions account holders |
0845 723 1103 |
| Helpline for Additions Plus account holders |
0845 300 3466 |
| Apply for a Barclays Bank Account |
0500 007 234 |
Lines open Monday to Friday 8am-6pm, and Saturday 9am-2pm.
Apply for a Barclays Bank Account online.
|
For all other current accounts, including youth accounts, students & graduates visit your local Barclays branch.
|
 |
| F |
 |
Financial advice
To make an appointment with a Barclays Financial Adviser
|
0845 070 5099 |
Lines open Monday to Friday 9am-5pm, or contact any branch. |
Fraud
To contact us if you believe your account has been fraudulently used
|
0845 7555 555 |
Talk to an adviser Monday to Sunday 7am-11pm.
|
 |
| I |
 |
| Insurance |
| Car insurance |
To apply: 0800 015 6585
(please quote INT)
To claim: 0845 300 3657 |
Get a quote online
Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm.
|
| Health cover |
To apply: 0800 316 2825
To claim: 0845 677 0089
|
Get a quote online
Lines are open Monday to Friday 8am-8pm and Saturday 9am-4pm.
|
Home insurance
(building and contents) |
To apply: 0800 068 8097
(please quote INT) or Textphone: 0800 828 925
To claim: 0800 027 9844
|
Get a quote online
Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm.
|
| Travel insurance |
To apply: 0800 015 4751
(please quote INT)
To claim: 0800 068 8188
|
Get a quote online
Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm.
|
Payment Protection Insurance
claims for overdrafts, Barclayloan etc |
0500 500 700
or Textphone: 0870 400 4855
Disability helpline: 0870 400 4854
|
Download claim forms
Lines open Monday to Friday 8am-10pm.
|
 |
| International Banking |
+44 1202 648 921
See our International Banking site. |
 |
| Interest rates |
0845 603 0845 |
Look at the latest interest rates online
Lines open Monday to Friday 8.30am-5.30pm and Saturday 9am-1pm.
|
 |
| L |
 |
| Loans |
Barclayloan
For information and to apply |
0800 716 598 |
Lines open Monday to Sunday 8am - 10pm.
Existing Online Banking customers can
log-in to apply for a Barclayloan.
If you aren't a Barclays customer, visit any branch.
|
Barclayloan Plus
For information and to apply |
0800 716 598 |
Lines open Monday to Sunday 8am - 10pm.
|
Homeowner loan
For information and to apply
|
0800 183 0513 |
Apply online
Lines are open Monday to Friday 9am-7.30pm and Saturday 9am-5pm.
|
|
Career development loan
To request an application form
|
0845 607 0080
|
Lines open Monday to Sunday 8:30am-8pm.
|
For information or to apply
(existing current account customers) |
0845 609 0060
(Select option 2) or Textphone: 0500 442211
|
Lines open Monday to Friday 9am-7pm
|
 |
| Lost and stolen cards |
General helpline
For customers with Barclays bank cards
|
01604 230 230
(outside the UK dial +44 1604 230 230)
|
Lines open 24 hours, seven days a week.
|
Cardholder Protection
To cancel all your cards, for existing policy holders only
|
0808 100 6667
(outside the UK dial +44 1904 544 666)
|
Lines open 24 hours, seven days a week. UK calls are free. You can reverse charges outside the UK.
|
 |
| M |
 |
| Mortgages |
For information and to apply
|
0845 677 0002
or Textphone: 0800 169 6029
|
Lines open Monday to Friday 9am-8pm and Saturday 9am-2pm
|
For general mortgage enquiries about an existing mortgage
|
0800 022 4022
|
Lines open Monday to Friday 8:30am-5:30pm
and Saturday 9am-1pm
|
| Buy to Let mortgages (sales) |
0845 678 9992 |
Lines open Monday to Friday 9am-8pm and Saturday 9am-2pm
|
Buy to Let mortgages (servicing)
|
0845 604 0581 |
Lines open Monday to Friday 8.30am-5.30pm, closed weekends
|
 |
| O |
 |
| Online Banking Helpdesk |
If you've forgotten your log-in details (passcode, membership number, memorable word)
|
|
Re-set your log-in details online.
|
To register if you have a current account and Connect/VISA Electron card
|
|
Register online for Online Banking.
|
To register without a Connect card or if you're an existing user needing help
|
0845 600 2323
(outside the UK dial
+44 247 684 2063)
|
Lines open Monday to Sunday 7am-11pm.
|
 |
| Overdrafts |
|
Existing Online Banking customers can log-in to apply for an overdraft.
Otherwise, visit any branch.
|
 |
| P |
 |
| Premier Banking |
0845 850 1000 |
|
 |
Protection and pensions
Critical illness, income protection, stakeholder pensions
|
0845 070 5099 |
Lines open Monday to Friday 9am-5pm. |
 |
| S |
 |
| Savings and investments |
New customers
|
For information or to apply for all savings products, contact any branch.
|
Existing Barclays customers
|
08457 555555
|
Existing Barclays customers only.
|
E-savings Account
(for Online Banking customers only)
|
|
Existing Online Banking customers can
log-in to apply for E-savings.
|
| Barclays Savings Bonds |
0500 007 234
(Bonds only)
|
Lines open Monday to Friday 8am-6pm, and Saturday 9am-2pm.
|
| Euro Savings Account |
0845 600 6664
(Select option 2)
|
Lines open Monday to Friday 8am-8pm.
|
Barclays Treasury Deposits
|
Apply in your local branch.
|
Cash ISA & Savings Bonds servicing requests (existing customers only)
|
0845 603 0845
or Textphone: 0800 783 7303
|
Lines open Monday to Friday 8:30am-5:30pm and Saturday 9am-1pm
|
Tax-free savings
For help on whether you're eligible to receive interest tax-free, call the HM Revenue & Customs Registration Helpline
|
0845 980 0645 |
Lines open Monday to Thursday 8.30am-5pm and Friday 8.30am-4.30pm
|
 |
| Stockbrokers |
Stocks and shares, Sharedeal Plus, advisory service
|
0845 777 6776
(Barclays Stockbrokers)
|
Lines open Monday to Friday 8am-6pm and Saturday 9am-1pm
|
Online Sharedealing
For problems registering
|
0845 609 0039 |
Apply for online sharedealing.
Lines open Monday to Thursday 8am-7.30pm, Friday 8am-6pm and Saturday 9am-1pm
|
 |
| T |
 |
| Telephone Banking |
To register
|
Call the number at the top of your statment
|
Lines open Monday to Sunday 7am-11pm
|
For existing customers to call
|
08457 555555
(outside the UK dial
+44 24 7684 2100)
|
24 hour push-button service
Talk to an adviser Monday to Sunday 7am-11pm.
|
 |
Travel insurance
|
0800 015 4751
(quote INT)
|
Get a quote online
Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm.
|
Travel money & travellers cheques
|
0845 600 80 90
(Select option 3)
|
Lines open Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. You can also apply online.
|
 |
| W |
 |
Will writing and Executor and Trustee Service
|
08457 660 936
or Textphone: 0845 601 0037
|
For more information and to apply, visit the
Executor and Trustee Service web site.
Lines open Monday to Friday 9am-5pm
|
 |